Blog

Learn how combining ITSM, ESM, and incident response in one unified platform transforms organizational chaos into operational zen with faster resolutions.

Learn why organizations are moving from siloed IT service management to integrated enterprise-wide platforms that boost productivity and employee satisfaction.

Discover how connecting ITSM, incident response, and proactive communication transforms chaotic major incidents into coordinated responses that reduce resolution time by 30%.

Explore how BYOK encryption provides superior data security compared to standard Platform Managed Keys, giving organizations complete control over their sensitive information in the cloud.

Learn what Retrieval Augmented Generation (RAG) is and how Xurrent implements this AI approach to enhance ITSM solutions. Discover the key benefits of RAG, including improved accuracy and reduced hallucinations in AI responses.

Xurrent has acquired Zenduty to lead the future of IT Operations Management. Read the blog post to find out more.

Discover how Xurrent is transforming ITSM with AI, cloud tech, and lightning-fast implementation. Learn about 100% uptime, 350ms page loads, and seamless enterprise service management.