To help managed service providers (MSPs) establish more reliable integrations between Xurrent and their billing system, the Effort Class ID column has been added to the time entries export files. This new column contains the ID (or record number), of the effort class that is related to the time entries.
Using the ID, rather than the name, of the effort classes ensures that the integration will not be impacted when the name of an effort class is updated.
A Letter From Our CEO: What I've Learned, What I Believe, and Where We're Headed Together
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.