To help managed service providers (MSPs) establish more reliable integrations between Xurrent and their billing system, the Effort Class ID column has been added to the time entries export files. This new column contains the ID (or record number), of the effort class that is related to the time entries.
Using the ID, rather than the name, of the effort classes ensures that the integration will not be impacted when the name of an effort class is updated.
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Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
7 Min Read
June 13, 2025
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