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ITxM Platform

Unified IT operations and service management

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AI-powered ITSM for the Modern Enterprise

AI-native Incident Management for the Modern Enterprise

Status Pages

Communicate service health in real time

A connected AI fabric, woven across the Xurrent platform, Sera AI brings together signals, service data, and workflows to reduce noise, focus teams on what matters, and accelerate action across IT and the enterprise.

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FEATURES

AI-Powered Incident Management

Helps service desk teams resolve issues faster.

Service Desk

Built to streamline IT workflows and elevate the employee experience from day one.

Workflow Automation

Centralize and coordinate automation efforts across your entire enterprise.

AI Virtual AgentOn-call ManagementSLA ManagementIncident Management for ITSM
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INDUSTRIES

Manufacturing

Resolve issues quickly with an AI-powered system that automates ticketing.

Financial Services

Resolve issues quickly with an AI-powered system that automates ticketing.

SaaS

Resolve issues quickly with an AI-powered system that automates ticketing.

E-commerce

Resolve issues quickly with an AI-powered system that automates ticketing.

USE CASES

AI Service Desk

Resolve issues quickly with an AI-powered system that automates ticketing.

Enterprise Service Management

Resolve issues quickly with an AI-powered system that automates ticketing.

Blog

Click4Assistance App in Xurrent App Store

August 31, 2022
Patrick Bakker
1 Min Read
Integrations
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Click4Assistance-app

Another webchat app is available from the Xurrent App Store: Click4Assistance.  This app, which features an AI-powered chatbot called Coni, is aimed especially at the UK market.  There, it has gained traction as an ISO 27001 and (UK) GDPR compliant tool for businesses, public services, local authorities, and more.

The app can be installed in just a few clicks, but an account_ID must first be acquired from Click4Assistance. A list of all integrations with Xurrent can be found on the Integrations page of the Xurrent website.

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