Now that automation rules are available on problem records, it is also possible to create an integration that works on problem management. For this, the generic automation rules on problems have been added to the app offerings.
When an automation rule on problems is added to an app offering, it is automatically installed in the app. When the app is available on the Xurrent App Store, the automation rule will be visible in the Security & Compliance tab.
A Letter From Our CEO: Our Path Forward
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.