Insights & updates from our experts
Demo instances can now also be integrated with identity providers like Microsoft Azure Active Directory, Okta, OneLogin or Google Cloud Identity for automated provisioning.
After accessing a Xurrent demo instance and signing in to an account as its owner, it is possible to open the ‘Apps’ section of the Settings console. There, the ‘SCIM’ app can be expanded to reveal the SCIM bearer token of the account. In demo, this token is now prefixed with the demo instance name, which ensures that the integration can be set up for the correct demo instance.

To test the Xurrent SCIM API in a demo instance, it may be best to use the directory account of the Retter, Inc. organization, which is available at https://retter.Xurrent-demo.com. This account is essentially empty, with the exception of an organization record and a person record for the account’s owner account.owner@retter.com. This makes it a useful account for testing the automated population and maintenance of person records. If this initially turns into a bit of a mess, the demo account can simply be reset in the Settings console by going to the section ‘Instance Reset’.

A Note From the Road: What SPARK Taught Me About Time
During the second SPARK event in Antwerp, I stood at the back of a training room and watched a customer build a custom integration with our new iPaaS, wiring Xurrent to another system in her stack that had never talked to it before. No services rep doing it for her. No statement of work, no project plan with a kickoff and a go-live date. Just a person with live beta access in her hands, connecting two systems by hand, and finishing it before her coffee went cold. A year ago that would have been a multi-week project with a budget attached. She looked up, a little surprised it had actually worked, and said something I have not stopped thinking about since. She said it just gave her her week back.

How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.






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