The following two variables have been made available for use in the email templates that Xurrent uses to generate notifications concerning requests:
▪ request_supplier_name
▪ request_supplier_requestID
It can be helpful to include these variables in the email templates that are used to generate notifications for managed service providers. They may even make it possible for managed service providers to use the structured information in the emails they receive from Xurrent as a basis for simple integrations.
For a complete list of the available variables, visit Xurrent’s Online Help for email templates.
A Letter From Our CEO: What I've Learned, What I Believe, and Where We're Headed Together
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.