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ITxM Platform

Unified IT operations and service management

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AI-powered ITSM for the Modern Enterprise

AI-native Incident Management for the Modern Enterprise

Status Pages

Communicate service health in real time

A connected AI fabric, woven across the Xurrent platform, Sera AI brings together signals, service data, and workflows to reduce noise, focus teams on what matters, and accelerate action across IT and the enterprise.

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FEATURES

AI-Powered Incident Management

Helps service desk teams resolve issues faster.

Service Desk

Built to streamline IT workflows and elevate the employee experience from day one.

Workflow Automation

Centralize and coordinate automation efforts across your entire enterprise.

AI Virtual AgentOn-call ManagementSLA ManagementIncident Management for ITSM
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INDUSTRIES

Manufacturing

Resolve issues quickly with an AI-powered system that automates ticketing.

Financial Services

Resolve issues quickly with an AI-powered system that automates ticketing.

SaaS

Resolve issues quickly with an AI-powered system that automates ticketing.

E-commerce

Resolve issues quickly with an AI-powered system that automates ticketing.

USE CASES

AI Service Desk

Resolve issues quickly with an AI-powered system that automates ticketing.

Enterprise Service Management

Resolve issues quickly with an AI-powered system that automates ticketing.

Blog

Added Filters for Lansweeper Integration

November 25, 2022
Patrick Bakker
1 Min Read
Integrations
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The Lansweeper App on the Xurrent App Store has been updated to make the integration more flexible for customers with multiple Lansweeper installations. When installing the Lansweeper App in Xurrent® the user must make an explicit choice to either import all installations, or to provide one or more installation names manually.

At the same time, the user is also asked to make an explicit asset type selection, where the following options are available:

  • all assets
  • assets with an IP address, or
  • a list of asset type names provided manually
Lansweeper

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It's not your tooling. It's not your engineers. It's the ten seconds before anyone picks up.

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