Insights & updates from our experts
Now that the more secure personal access tokens have been introduced, organizations may want to stop people from using API tokens. Account owners can disable the use of API tokens by going to the Settings console, opening the ‘Security’ section and checking the box at the bottom.

Once checked, the account owner can decide whether to still allow the use of API tokens that were generated earlier and to prevent new ones from being created, or to disallow the use of API tokens altogether.

How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.





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