Insights & updates from our experts
For those of you who maintain several Xurrent integrations, we have recently added a small feature to help you manage your webhooks. When you open an existing webhook or when you start to create a new one, you are now able to give this webhook a name.

Giving each a distinctive name makes it easier to tell them apart when many are listed in the Webhooks view. That makes it possible for you to select the right webhook more quickly when updates need to be made.

How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.









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