Insights & updates from our experts
API tokens needs to be treated with great care because they allow people to access the Xurrent service through the Xurrent APIs. If someone believes that his/her API token has accidentally been shared with others, it is possible to obtain a new API token.
In the past this could only be done using the REST API. Now users can also do this in the ‘API’ section after going to ‘My Profile’.


How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.





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