The Future of MSPs — Automated, Scalable, and AI-Driven
Xurrent transforms how Managed Service Providers operate—enabling seamless multi-client management, AI-powered automation, and next-level efficiency for scalable growth.
The Xurrent Advantage for Service Providers
Running an MSP shouldn't mean drowning in manual tasks. Xurrent turns complexity into efficiency, giving you more time to scale and support clients.
The AI-Driven MSP Platform, Built for Growth
Your MSP should be focused on scaling, not firefighting. Xurrent gives you the automation, intelligence, and security to deliver top-tier service while optimizing costs.
350ms
Response time
Faster than the blink of an eye
60% increase
Customer Satisfaction
Say goodbye to noisy tickets and unhappy customers
5 Weeks
Average Time to Go-Live
Because we're experts in ITSM and ESM
Frequently Asked Questions
It’s ITSM/ESM built for multi-client delivery, including isolated data per customer, shared tooling for your team, and repeatable workflows that help to onboard customers quickly.
Xurrent provides multi-tenancy with client-specific portals, catalogs, SLAs, and strict data separation, enabling MSPs to rapidly deliver the highest quality services without sacrificing security.
MSPs need to scale across many clients while guaranteeing privacy and tailored SLAs, without running separate stacks, tools, and teams. Xurrent provides a single console for technicians, fenced environments for each client, and role-based access everywhere. Our AI is secured with AWS Bedrock, ensuring data never leaves a tenant, and we enable BYOK encryption. Xurrent holds ISO 27001/27018, C5 attestation, and SOC-2 Type II certifications.
AI auto-triages tickets, routes to the right tech, drafts updates, and deflects common requests to self-service. Always-on virtual agents extend your support team beyond business hours, helping to increase CSAT by up to 15% and reduce MTTR by 2x.
Xurrent’s Sera AI delivers unparalleled efficiency for Managed Service Providers (MSPs). This embedded AI ensures that critical functions, such as ticket categorization, intelligent routing, and drafting agent responses, operate uniformly across every client account, empowering MSPs to deliver a consistently high level of service to their client base.
Built for Security —No Gaps, No Compromise
Your clients trust you with their IT. Xurrent ensures enterprise-grade security with AWS Bedrock AI, SOC-2 compliance, and multi-tenant encryption—so you can focus on service, not security risks
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Everything You Need for MSP Automation
Xurrent is more than an MSP tool—it’s a complete service automation platform. From multi-client management to AI-powered insights, Xurrent helps you run your MSP smarter and more efficiently.
AI That Works as Hard as You Do —At No Extra Cost
Level up your IT team with built-in AI that eliminates mundane tasks and provides lightning fast service delivery. From instant ticket summarization to AI-generated knowledge articles and no-code automations, Xurrent’s AI does the heavy lifting—so your team can focus on high-impact work, not manual tasks.
And the best part? It’s all included—no extra fees, no hidden costs.
