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Turn Routine into remarkable

Success Stories

Find out from our customers all over the world how Xurrent can help you transform your service management.

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Higher Education

How Pima Community College keeps 31,000 students in the loop, monsoons and all

IMR
Status Pages
Telecom

How Endeavor Communications keeps rural Indiana online, and informed

IMR
Status Pages
Saas

How Jungle Disk made transparency part of its security promise

IMR
Status Pages
Information Services
Public Sector

How DOTComm turned outages into customer-service wins for the City of Omaha

IMR
Status Pages
Saas

How 8x8 turned incident communication into a trust signal

IMR
Status Pages
Saas

How Quickbase retired its homegrown status page for one it doesn't have to maintain

IMR
Status Pages
Technology Service Provider

How Cisco gave 80,000 employees one source of truth for incidents

IMR
Status Pages
Tech Consultancy
Technology Service Provider

3,000 requests a month. 97–99% customer satisfaction. Zero backlog. This is what SETCOR built with Xurrent.

ITSM
Managed Services

228 Accounts, Zero Friction: How Revo Runs Its MSP Business on Xurrent

ITSM
Consumer Internet
Technology Service Provider

The right alert hits the right engineer. Every time. Here's how Groundtruth does it with IMR.

IMR
Transportation Technology

How Chalo Achieved 95% Alert Noise Reduction & Zero SLA Breaches with Xurrent IMR

IMR
Retail

How Sport Vision implemented enterprise-wide service management in 68 days and reached 97% SLA attainment

ITSM
Managed Services

Two Weeks to Go-Live: How Axsos built a modern, AI-assisted service desk

ITSM
Consumer Internet

Shaadi.com Improves Mean Time to Acknowledge (MTTA) by 80% with Xurrent IMR

IMR
Finance & Payments (Fintech)

Razorpay Reduces Incident Management Costs by 60% with Xurrent IMR

IMR
B2B E-commerce

IndiaMart Reduces MTTR by 60% and Achieves Zero Downtime with Xurrent IMR

IMR
Finance & Payments (Fintech)

Electrum Reduces Mean Time to Resolve (MTTR) by 60% with Xurrent IMR

IMR
Entertainment

BookMyShow Enhances Incident Response by 90% with Xurrent IMR

IMR
Energy & Utilities

Slovenské elektrárne, a.s. (SEAS) powers up efficiency and achieves 96% satisfaction in only 5 months

ITSM
Building Materials
Manufacturing
Construction Materials

Modern leadership in action: NEXE Group’s ESM journey across 52 locations

ITSM
Manufacturing

Shining Success: XAL Lighting transforms its service delivery

ITSM
Homeopathic Pharmaceuticals
Homeopathic Medicine Manufacturer

Leading homeopathic manufacturer Guna addresses IT, HR and Facilities operations thanks to Xurrent and C.H. Ostfeld

ITSM
Media Production

How Acuyn Medya Delivers Blazing Fast ESM Across 8 Countries

ITSM
Retail

How Hans Anders Manage Services for Hundreds of Stores in Europe

ITSM
Managed Services

Raet Transforms ITSM and Elevates Customer Satisfaction with Xurrent

ITSM
Hospitality

The Cooperative That Decided to Measure Everything — and Changed How Eight Departments Work

ITSM
Education

How Hasselt University Transformed IT Support in 24 Days

ITSM
Food & Beverage

Zentis Reaps the Fruit of a Successful Switch to Xurrent ESM

ITSM
Retail

How Rossmann Transformed Service Delivery for 17,000 End-Users

ITSM
Energy & Utilities

NAFTA Unifies IT Services on One Future-Proof Platform

ITSM
Manufacturing
Consumer Goods

How Fiskars Group achieved 96% user satisfaction (and 41% cost savings) after Xurrent implementation

ITSM
Managed Services

Perinova Chose Xurrent to Optimize Service Performance

ITSM
Telecom

How Serviceplan Group Makes Life Easier with Intuitive ITSM

ITSM
Healthcare
Medical

Claraspital Future-Proofs ITSM with Xurrent's Service-Centric Structure

ITSM
Retail

How DEICHMANN IT Manages Services Across 5,000 Storefronts

ITSM
Managed Services

A Leading Dutch ICT Provider Steps Into the Future of ITSM with AI

ITSM
Managed Services

APA-IT Increases Collaboration Across 3000+ End-Users

ITSM
Manufacturing

Daikin Replaces HP OpenView with Xurrent for More Clarity Across IT.

ITSM
Managed Services

OptiNet Selects Xurrent as the Preferred Cloud Platform for ITSM

ITSM
Catering and Retail
Food & Beverage

Xurrent Serves Up Enterprise Service Management for SSP Group

ITSM
Managed Services

How a Belgian MSP Uses Digital Transformation to Preserve Its Edge

ITSM
Financial Services

Addiko Bank Switches to Xurrent for Enhanced Efficiency and Agility

ITSM
Healthcare

Vitality Achieves 50% Cost Savings by Switching from ServiceNow

ITSM
Managed Services

SCALE IT Gets Complete Visibility Over Service Cost and Quality

ITSM
Managed Services

How Easi Manages 1500 Requests Per Month with Xurrent ITSM

ITSM
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