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Whitepapers

Insights and Updates: Navigating the Future of Service Management

Modernizing IT Ops with AI: The Definitive Guide for Service and Operations Leaders

This white paper demystifies GenAI, RAG, and agentic AI, and shows how they drive faster resolutions, lower costs, and better user experiences. A must-read for leaders ready to put AI to work, securely and responsibly.

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Featured Whitepapers

Modernizing IT Ops with AI: The Definitive Guide for Service and Operations Leaders

This white paper demystifies GenAI, RAG, and agentic AI, and shows how they drive faster resolutions, lower costs, and better user experiences. A must-read for leaders ready to put AI to work, securely and responsibly.
July 25, 2025

Xurrent and the Pharmaceutical Industry

How Xurrent Supports GAMP Standards​
September 1, 2024

The Principles of Workflow Automation

Besides excellent technology, successful workflow automation requires strong governance and a structured, consistent approach.
November 7, 2023

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