Whitepapers

September 1, 2024

Xurrent and the Pharmaceutical Industry

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November 7, 2023

The Principles of Workflow Automation

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October 5, 2023

AI’s Transformation of Service Management

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May 3, 2023

6 Features For SIAM-Compliant Service Management

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January 9, 2023

How to Take the Work Out of Workflows

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November 17, 2022

Service Concept

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November 7, 2022

On and Offboarding

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October 26, 2022

Xurrent and USM

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October 26, 2022

Tooling Up for Service Desk Outsourcing

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September 22, 2022

Rethinking the Service Desk

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August 25, 2022

Service-Oriented Data Structure

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August 25, 2022

Moving Beyond Multi-Tenancy

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August 1, 2022

Three Simple Reasons Why Global ITSM Initiatives Fail

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November 25, 2021

SUIVI DU COÛT DES SERVICES

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November 25, 2021

Service Cost Tracking DE

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August 17, 2021

Service Cost Tracking

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August 2, 2021

Extending ITSM Capabilities to Include Information Security Management

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March 3, 2021

The Key To Increased Self-Service Adoption

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March 3, 2021

The Business View of Cross-Functional Workflow and IT Automation

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October 12, 2020

Scopism Global SIAM Survey 2020

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