A new usability feature has been added that prevents users from accidentally closing a browser tab if that tab contains any unsaved changes in Xurrent. So if someone was busy submitting a new request and pressed the little × in the tab (or Ctrl + W), the following dialog will now pop up:
This same dialog pops up when another page is trying to load in a browser tab that contains unsaved Xurrent changes. This can happen when the browser tab was originally opened by another application (such as a CTI client) that is now trying to open another link in the same tab.
A Letter From Our CEO: What I've Learned, What I Believe, and Where We're Headed Together
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.