To avoid any confusion around the purpose of some of the sections in the Settings console and to prepare for changes to come, two sections have been renamed. The ‘Applications’ section is now called ‘OAuth Applications’ and the ‘Apps’ section is now called the ‘App Store’.
The App Store is where users can activate standard integrations between Xurrent and other services. This section of the Settings console is currently being prepared to allow partners to create public apps, that can be used by all Xurrent customers. Note: people visiting the ‘App Store’ section in QA will encounter the new ‘Conversed.ai’ app. This app is still being tested in a limited setting and will be soon available for every customer in QA.
The ‘OAuth Applications’ section is where administrators can generate OAuth applications that can be used by web applications and daemons to access the Xurrent APIs.
A Letter From Our CEO: What I've Learned, What I Believe, and Where We're Headed Together
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.