AI Virtual Agent

Let the Virtual Agent handle the first line of support. From auto-routing tickets to suggesting resolutions, it accelerates response times and reduces workload—so your team can focus on what truly matters. Fewer bottlenecks. Faster service. Happier users.

The Xurrent Virtual Agent doesn't sleep—and it doesn’t need training. By automating repetitive requests and triaging tasks in real-time, it helps your team scale without adding headcount. It’s the most efficient teammate you’ll ever have.

Your users want instant answers. The Virtual Agent delivers them. By summarizing knowledge articles, surfacing relevant support content, and guiding users to solutions, it empowers employees to solve problems independently—without logging a single ticket.

Whether it’s 2PM or 2AM, the Virtual Agent is always online. It learns from user interactions, adapts to your environment, and keeps improving over time. Intelligent, context-aware assistance ensures consistent, round-the-clock service that aligns with your SLAs.