Xurrent at Gartner IOCS 2026

Your tools don't talk. Your teams pay for it.

A ticket lands. The agent checks the CMDB, and the CMDB is out of date. The incident team works in another tool. Nobody is sure who owns the server.

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That's what fragmented IT costs you. Slower resolution. Escalations that bounce between teams. AI acting on data nobody trusts.

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Xurrent brings ITSM, incident management, and asset data together on one unified service management platform, with Sera AI woven through all of it. One accurate picture. Every team working from it.

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See It Live

Stop by for a live look at the platform your service desk, your ops team, and your AI can all trust. Bring your messiest handoff, your oldest CMDB record, or the incident that still bugs you. We'll show you how it runs on Xurrent.

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What You'll See at the Booth

AI-powered ITSM that resolves more and escalates less. Sera AI classifies, routes, and enriches requests before an agent ever touches them. Xurrent ITSM delivers ITIL-aligned service management without add-on modules or heavy customization, and typical deployments go live in weeks, not months.
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Service and operations on one platform. Unified service management connects the service desk with incident management, on-call, and status pages, so support and ITOps work the same incident from the same record. Sera AI, your AI SRE teammate, investigates alerts and hands your team a likely cause and a next step. Your team makes the call.
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Xurrent ITAM, ITAM for service management. Every ticket, change, and AI decision runs on CMDB data. Xurrent ITAM captures assets from the tools you already run, cleans the data before it reaches the CMDB, and keeps it accurate. Integrations and data quality tools come with Xurrent ITSM. Agentless Xurrent discovery is one flat price. That matters, because 65.5% of organizations still populate the CMDB at least partly by hand (EMA, ITAM in the Age of AI (2026)).

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A conversation, not a pitch. Sit down with our team to talk through your service desk, ops, or CMDB challenges. Leave with a clear next step for your team.

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Happy Hour on Us

The expo floor closes. The conversation doesn't. Join the Xurrent team for drinks, bites, and zero slide decks on Wednesday, December 9, from 6:30 to 8:30 PM at Yardbird. Spots are limited.
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Skip the Booth Line

Three days on the expo floor goes fast. Lock in 30 minutes with our team now. Bring your stack and the problem keeping your service desk up at night. We'll bring the demo.