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Insights & updates from our experts
This could be the best usability feature that no one will ever notice. When someone selects a record in a view, this record opens in View mode to the right of the view.
A person record, for example, may look like this in View mode:
The user can then expand sections of the record to see more details. For example, the ‘Configuration Items’ section may be opened.
What is new is that the user can now select another record in the view and this record will be presented with the same section(s) expanded.
Xurrent remembers the sections that a user expanded as long as that person selects records within the same view.
The best part of this new feature is probably that, when a record is placed in Edit mode, the same section(s) that were open in View mode are also expanded in Edit mode.
Incident Management
An AI SRE that knows your incidents
Most AI SREs are pattern matchers trained on public data. They know what a memory leak looks like in the abstract. They don't know that your payments-api has a flaky liveness probe everyone ignores, that the checkout team owns the retry policy, or that the last three "database incidents" were actually cache misconfigurations. That knowledge lives in your postmortems, your Slack channels, and the heads of two senior engineers.
5 Mins
September 10, 2026
Incident Management
