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Exchange Online servers failed health checks, the rest buckled, and restored capacity kept collapsing. Here’s what happened, why, and what SREs can learn.

ITAM and a CMDB answer different questions, and most service teams need both. See how they work together and where reconciliation keeps them in sync.

Most IT teams can't say exactly what they own. This practical guide covers the asset types, the lifecycle, and how to keep your CMDB accurate.

A stale CMDB slows people down and stalls AI. Learn how Xurrent ITAM captures, cleans, and keeps your CMDB accurate so every ticket, change, and AI decision works from the truth.

Sera lives inside Xurrent IMR, and it meets you where you already are: in the IMR app, in Slack, on your incident calls, and inside Claude through MCP. You don't need a new tab to live in during an incident.

Discover how AI is transforming Site Reliability Engineering in 2026. Learn automated triage, root cause analysis, incident remediation, and top tools.

Google's 2025 DORA report found that 90% of technology professionals now use AI at work, and more than 80% say it has made them more productive. With code assistants and agents, the speed at which code gets written has changed more in eighteen months than in the decade before.

An AI SRE is an autonomous, LLM-based software agent that detects, triages, investigates, and helps remediate production incidents. It works alongside human site reliability engineers rather than replacing them. It reduces alert noise and speeds resolution so your on-call team stays focused on the incidents that matter.

A laptop with no owner and no warranty date slows down every ticket. See the five stages of the IT asset lifecycle and how to keep the data behind them accurate.

I asked SREs a question all day, "Would you let an agent touch production today?" at SREDay Bangalore. Not one of them said yes. Their reasons are the most rigorous thinking happening in this industry right now.

This guide covers the root causes of manufacturing downtime, how to calculate its true cost, and seven strategies to reduce it, from systematic tracking to predictive maintenance and unified incident response across IT and operations.

AI agents don't earn unsupervised access the way deterministic scripts did. Learn how scoped permissions, audit trails, and human-in-the-loop review let AI build trust in production one task at a time.