With growing watchlists, the need to maintain those lists also grows. Every record that a person is watching is added to the Watchlist view, which is an alternative view to the Inbox view:
A watchlist can contain requests, problems, workflows, tasks, releases, projects, project tasks, risks, and product backlogs. To make it easier to find a specific record on the watchlist, or to remove records that have the status ‘Completed’ from the watchlist, for example, two filters are now available on this view. The ‘Type’ filter filters on record type, and the ‘Status’ filter on all records that are set to a specific status.
A Letter From Our CEO: What I've Learned, What I Believe, and Where We're Headed Together
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.