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Insights and Updates: Navigating the Future of Service Management
Financial Management
Insights and Updates: Navigating the Future of Service Management
Billing Integration: Billing Identifiers
Organizations can now relate billable events in Xurrent directly to their invoicing tool, using billing identifiers.
Relate Service Offerings From Effort Classes
It is now possible to relate service offerings to an effort class, directly from the โEffort Classโ section of the Settings console.
Introducing Billing Integration: Effort Classes on Service Offerings
To make billing easier for MSPs, it is now possible to relate effort classes to a specific service offering.
More Invoice Form Improvements
To simplify the work of the financial manager, the value from the Invoice date is now automatically copied to the Amortization start field.
Paste Clean Amounts
When copying and pasting amounts into Xurrent forms, invalid characters are now automatically stripped from the copied string.
Added Updates Column to Current Usage
A new 'Updates' column has now been added to the โCurrent Usageโ view, presenting the number of updates made per user in the current month.
Amount per CI Displayed in CI Invoices Section
The amount shown in the โInvoicesโ section of a CI is now calculated as the total amount of the invoice divided by the quantity of items.
All CIs in Invoice Must Be of Same Product
When creating an invoice for multiple configuration items, it is now required that these CIs are all of the same product.
Added Reports for Service Cost
Two new reports have been added to the โReportsโ section of the Analytics console: โService Costโ and โService Cost by Serviceโ.
Added Filters for Invoices
New filter options were added to the โInvoicesโ view, making it possible to, for example, find a configuration item based on a PO number.
Invoice Form Improvements
Now that invoices can be created directly from other record types, several improvements have been made to the Invoice form.
Financial Manager Can Import
A person with the Financial Manager role can now also import the financial information of those record types.
Skill Pools Accessible to Financial Manager
The Financial Manager role has now been given the rights needed to read and update the value in the Cost per hour field of skill pools.
Time Entries Accessible to Financial Manager
As time records are important in tracking the total costs of a service, financial managers can now access the time entry data reports.
Warning When Billable User Is Created
Whenever an action is about to be taken in Xurrent that creates a billable user, a warning message is now displayed.
Create Invoice Within Other Records
Financial managers can now add new invoices from projects, changes, contracts, SLAs or FLSAs.
Supplier Field Set Automatically in Invoices
Depending on which record type a financial manager selects to link an invoice with, the Supplier field can now be determined automatically.
Track Time Spent on Projects, Changes and Releases
Project, change and release managers are now able to see the time that their colleagues spent on the on the work they coordinate.