Insights & updates from our experts
Time Entries Accessible to Financial Manager
When the Financial Manager role was introduced, it was authorized to maintain the information in the ‘Financial Details’ section of product, CI and person records. From the account’s Records console it could only access the following record types:
- Products
- Configuration Items
- Contracts
- Organizations
- People
As time records play an important role in tracking the total costs of a service, the reports that are based on time entry data can now also be accessed by financial managers. These are the reports with names as ‘Time Spent’, ‘Cost of Time Spent’ and ‘Cost of Time Spent by Service’.

From these reports, financial managers can drill down into individual time entry records.


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