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Unified IT operations and service management

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AI-powered ITSM for the Modern Enterprise

AI-native Incident Management for the Modern Enterprise

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Communicate service health in real time

A connected AI fabric, woven across the Xurrent platform, Sera AI brings together signals, service data, and workflows to reduce noise, focus teams on what matters, and accelerate action across IT and the enterprise.

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Resolve issues quickly with an AI-powered system that automates ticketing.

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Blog

All CIs in Invoice Must Be of Same Product

November 16, 2021
Patrick Bakker
1 Min Read
Configuration Management
Financial Management
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When creating an invoice for multiple configuration items, it is now required that these CIs are all of the same product.  This way, the Unit price of the CIs in an invoice is a better reflection of the true cost price per configuration item.

Invoice with linked CIs of same product

When a financial manager fills in the Quantity field with a number that is different from the total number of related configuration items, a warning is displayed.

Invoice warning quantity cis

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