Insights & updates from our experts
An earlier release made it possible to link invoices to configuration items. With that enhancement, several fields were moved from the Configuration Item record type to the invoice record type, such as PO number and Useful life. Several new filter options have been added to the ‘Invoices’ view, making it possible to, for example, find a configuration item based on a PO number of an invoice.
The following filters have been added to the ‘Invoices’ view:
- Invoice date
- Invoice number
- PO number
- Useful life


How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.









.webp)


.webp)


.webp)
.webp)

.webp)













