Whenever an action is about to be taken in Xurrent that creates a billable user, a warning message is now displayed. This notification ensures that administrators are made aware when an action they are about to take will cause their organization to be charged for an additional user. The warning is displayed when:
- A person is given one or more roles that makes the user billable,
- An application with Grant type ‘Client credentials grant’ is generated, or
- An App is installed that uses an application, as described above.
These messages are not displayed in the QA environment, in Freemium accounts, or any other situation where the organization is not charged for their usage of Xurrent.
A Letter From Our CEO: What I've Learned, What I Believe, and Where We're Headed Together
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.