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Unified IT operations and service management

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AI-powered ITSM for the Modern Enterprise

AI-native Incident Management for the Modern Enterprise

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Communicate service health in real time

A connected AI fabric, woven across the Xurrent platform, Sera AI brings together signals, service data, and workflows to reduce noise, focus teams on what matters, and accelerate action across IT and the enterprise.

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AI-Powered Incident Management

Helps service desk teams resolve issues faster.

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Built to streamline IT workflows and elevate the employee experience from day one.

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Centralize and coordinate automation efforts across your entire enterprise.

AI Virtual AgentOn-call ManagementSLA ManagementIncident Management for ITSM
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Manufacturing

Resolve issues quickly with an AI-powered system that automates ticketing.

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AI Service Desk

Resolve issues quickly with an AI-powered system that automates ticketing.

Enterprise Service Management

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Blog

Top Site Reliability Engineering (SRE)Talks - 2023

July 18, 2023
Rohan Taneja
1 Min Read
Incident Management
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Over the years there have been a bunch of great talks on site reliability and incident response. Below are a few we thought stood out(in no specific order) and is defintely worth a peek.

đź“‘
What is SRE? What is the difference between SRE vs DevOps?

SREcon19 Europe/Middle East/Africa - All of Our ML Ideas Are Bad (and We Should Feel Bad) by Todd Underwood(Google)

SREcon18 Americas - The History of Fire Escapes by Tanya Reilly(Squarespace)

Who Destroyed Three Mile Island? - Nickolas Means | The Lead Developer Austin 2018 by Nick Means(Muve Health)

Incidents as we Imagine Them Versus How They Actually Are with John Allspaw

LISA19 - What Connections Can Teach Us about Postmortems by Chastity Blackwell(Truss)

LISA19 - Earthquakes, Forest Fires, and Your Next Production Incident by Alex Hidalgo(Squarespace)

SREcon18 Europe - SRE for Good: Engineering Intersections between Operations and Social Activism by Liz Fong-Jones(Honeycomb)

SREcon18 Europe - Ethics in Computing by Theo Schlossnagle(Circonus)

The SRE I aspire to be SRECon19 EU by Yaniv Aknin(Google)

02 Jul 2020

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