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ITxM Platform

Unified IT operations and service management

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AI-powered ITSM for the Modern Enterprise

AI-native Incident Management for the Modern Enterprise

Status Pages

Communicate service health in real time

iPaaS

Integrate Xurrent with your full stack

A connected AI fabric, woven across the Xurrent platform, Sera AI brings together signals, service data, and workflows to reduce noise, focus teams on what matters, and accelerate action across IT and the enterprise.

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FEATURES

AI-Powered Incident Management

Helps service desk teams resolve issues faster.

Service Desk

Built to streamline IT workflows and elevate the employee experience from day one.

Workflow Automation

Centralize and coordinate automation efforts across your entire enterprise.

AI Virtual AgentOn-call ManagementSLA ManagementIncident Management for ITSM
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INDUSTRIES

Manufacturing

Resolve plant floor and IT issues before they disrupt production.

Financial Services

Stay audit-ready while resolving issues and reducing operational risk.

SaaS

Detect, respond, and resolve incidents fast to cut downtime and MTTR.

E-commerce

Keep your store online, even during your biggest sales moments.

Healthcare

Protect patient data and resolve issues fast, so care teams stay focused on care.

Retail

Standardize service delivery across every store and channel.

USE CASES

AI Service Desk

Resolve issues quickly with an AI-powered system that automates ticketing.

Enterprise Service Management

Resolve issues quickly with an AI-powered system that automates ticketing.

On-Call Management

Simplify on-call scheduling, automate escalations, and reduce burnout.

Post-Incident Management

Automate postmortems, AI summaries, and post-incident workflows

Blog

Auto Translation Supports 9 More Languages

December 15, 2019
Carlyn Manly
1 Min Read
Artificial Intelligence
Languages
Usability
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Six additional languages were already added to Xurrent’s popular Auto Translation feature in October.  Now it supports another nine languages.  The new languages that have been added are:

  • Afrikaans
  • Amharic
  • Azerbaijani
  • Bosnian
  • Croatian
  • Latvian
  • Serbian
  • Slovenian
  • Tamil

The addition of these languages brings the total number of supported languages to 35.  The complete list of languages that is now supported by the Auto Translation feature can be found by going to ‘My Profile’, opening the section ‘Personal Preferences’ and pressing the ‘Link languages…’ option of the Do not translate field.

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