In the ‘Translations’ section of the Settings console, the service categories, services, request templates and UI Extensions can be translated. Translating these records ensures that the end user sees them in their preferred language. These translations are often exported, for example to have them translated by a translation service. So far, exporting these translations had to be done integrally: only the language and the set of translations (all, missing, outdated) could be filtered. It is now possible to export selected entries of the translations.


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Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
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June 13, 2025
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