Insights & updates from our experts
In the ‘Translations’ section of the Settings console, the service categories, services, request templates and UI Extensions can be translated. Translating these records ensures that the end user sees them in their preferred language. These translations are often exported, for example to have them translated by a translation service. So far, exporting these translations had to be done integrally: only the language and the set of translations (all, missing, outdated) could be filtered. It is now possible to export selected entries of the translations.


A Letter From Our CEO: Our Path Forward
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.





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