Blog

Estimated Completion on Workflow Phases

August 18, 2022

Patrick Bakker

1 Min Read

Click To Explore

The Workflow Progress Tracker allows requesters to track the progress of their requests, even when these are linked to a workflow. This progress tracker is presented at the top of any open request that is linked to a workflow that has not yet been completed. To give specialists and end users even more progress information, the completion targets of the phases that make up the workflow are now shown when the user hoovers the mouse pointer over any of these workflow phases.

Service Management

Why Midmarket IT Leaders Are Done Compromising on ITSM

Enterprise ITSM platforms are too heavy. Basic ticketing tools run out of road. Xurrent closes the gap — and the MES Midmarket 100 has recognized that two years in a row.

6 Mins

July 13, 2026

Service Management

How Long Should ITSM Implementation Really Take in 2026?

Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.

8 Mins

May 30, 2026