Insights & updates from our experts
Two weeks ago, a few more ‘Cost of Time Spent on…‘ reports became available. Now it has become possible to drill down into the time entries that are included in these reports.

What is also new, is that people who have the Auditor or Account Administrator role will see the Cost field when they open a time entry from any time spent report.

These features have been added to provide more financial management information.

How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.









.webp)


.webp)



.webp)

.webp)













