When someone would open a calendar in View mode, Xurrent used to list all the teams and service offerings that use the calendar to define their work hours, support hours or service hours. Over time, though, it has become possible to also link calendars to request templates, projects, first line support agreements, reservation offerings and people.
Displaying all these links in a calendar would be a bit overwhelming and only seeing some of the links could give people the impression that some calendars are not used even though they are. That is why the related teams and service offerings are no longer presented when a calendar is opened.
This results in a cleaner overview of each calendar.
A Letter From Our CEO: What I've Learned, What I Believe, and Where We're Headed Together
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.