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When an administrator or service desk manager creates a broadcast, the audience for that broadcast can be selected in the ‘Visibility’ section of the form. For organizations that use a directory account, the option ‘All people of the [account name] account’ may generate unexpected results when creating a broadcast in one of the support domain accounts, as (most of) the people are registered in the directory account.
For that reason, and as announced in an important message in last week’s development update, the ‘All people of the account’ visibility option of the broadcast form in the ‘Broadcasts’ section of the Settings console of support domain accounts has now been removed. The remaining visibility options are:
For directory accounts, the only visibility option is still ‘All people of the [account name] account’.
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