Insights & updates from our experts
After downloading the Xurrent App from the App Store or Google Play, users are asked to enter their organization’s Xurrent account. This is the subdomain part of the URL people use to access their organization’s self-service portal when they use a browser.
To make this step a little more intuitive, the text https:// is now presented to the left of the entry field.

This minor useability enhancement should make it easier for people to figure out which part of their organization’s Xurrent URL should be entered.

How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.













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