Xurrent at SMD2018 in the Netherlands

The Service Manager Dag (March 22nd, 2018) in Den Bosch is one of the leading Service Management events in the Netherlands. The networking and education day is organized by KNVI and was attended by more than 500 people last year.
This year’s leading topic is Service Intelligence. Service Intelligence is the practical application of developments in areas such as Artificial Intelligence, Big Data, Robotics and Automation, and Digital Transformation. It also covers the utilization of development practices such as Continuous Delivery to support and achieve an organization’s business goals.

Xurrent Event Recommendations

KEYNOTE: The Influence Of Digital Transformation On Service Management
From 12:10 to 12:50
Speaker: Cor Winkler Prins – CEO at Xurrent, Inc.
ITSM Tooling In SIAM Organization
ROOM 2: INTEGRATION from 11:20 to 12:00
Speakers: Frans van Oudheusden – Service Desk Manager at Raet and Frank de Jong – Director ITSM at Infravision
VeriSM: service management for the digital age
STREAM 2 from 10:10
Speak Claire Agutter – Director at Scopsim