Blog

Explore how BYOK encryption provides superior data security compared to standard Platform Managed Keys, giving organizations complete control over their sensitive information in the cloud.

Transform incident management from reactive firefighting to a continuous improvement cycle with Zenduty and Xurrent's Virtuous Cycle approach—reducing disruptions and building IT resilience.

Struggling with IT support? These 7 service desk tips will change how you work — fast.

Xurrent has acquired Zenduty to lead the future of IT Operations Management. Read the blog post to find out more.

Discover how ITxM unifies ITSM, ITOM, and ITIM to break the incident management doom loop. Learn how modern IT teams are evolving to serve digital enterprises and prevent costly downtime through unified service management.

For reporting following KCS standards, the application of knowledge articles to a request is now stored per account.

It is now possible for organizations to specify more precisely to which teams of trusted accounts tasks and project tasks can be assigned.

Xurrent at Vitality reduces software costs, speeds up the transition from ITSM to ESM and facilitates collaboration with external providers.

Xurrent is participating in the first 3D online ITSM Horizon conference, taking place September 30th and October 1st in both English and German.

Xurrent awarded ISG Rising Star badge for Germany with high scores achieved for IT Service Management (ITSM) and Service Integration & Management (SIAM)

Xurrent is proud to announce its partnership with ITConcepts in Switzerland, the latest addition to the Xurrent Partner Network in the DACH region.

Xurrent was recognized for its innovative ITSM and SIAM tooling by leading industry analyst ISG at last night's award ceremony inside London's Tower Bridge.

Xurrent is awarded with the SERVIEW CERTIFIEDTOOL certification for IT Service Management.

Xurrent Connect 2019 has come to an end. We welcomed delegates from over 20 countries aboard the ss Rotterdam. A record number of people attended this event.

Stefanini and Xurrent announced a strategic worldwide partnership to help enterprises outsource more, more selectively, more quickly, and more successfully.

Xurrent has been recognized as a "Rising Star" in the latest edition of the ISG Provider Lens report for Business Value and Service Management.

Many enterprise service management tools claim to be SIAM compliant, but most are not. This article explains which requirements must be met to be SIAM compliant and how this can be tested.

Xurrent and Scopism announce the first global Service Integration and Management (SIAM) survey. It highlights the state of the industry as a whole.

More and more people are talking about SIAM (Service Integration and Management) and want to learn more about it. We have gathered what we think are the best resources available today to provide you with a SIAM starter kit. Definition The definition and explanation of what SIAM is and what it is used for, are […]

We are extremely pleased to announce a new partnership with Joost-IT, a well-known Service Management consulting firm based in the Netherlands.

Another one of the world’s most experienced service management experts has joined Xurrent. Wouter Wyns joined last summer and now it is my great pleasure to announce that Andy Richardson has started at Xurrent. In his role as Service Management Architect, Andy’s primary focus will be partner enablement. That is where his 20-plus years of […]

The Service Manager Dag (22nd of March 2018, Den Bosch, Netherlands) is one of the leading events when it comes to all things Service Management in the Netherlands. Organised by KNVI, it serves as a networking and education day which was attended by more than 500 people from 456 organisations last year.

This years annual SDI Conference and Awards event will take place from the 12th to the 14th of March at the Hilton Birmingham Metropole, Birmingham. It is a fantastic opportunity to network with many of the service management industry’s finest people.

Palo Alto, California, February 21, 2018 – Xurrent, a startup dedicated to improving the success of selective outsourcing, has secured $1.65 million in seed funding from Storm Ventures. Xurrent was founded by a team of service management experts to help organizations stay in control of the services they outsource to managed service providers. In 2017, […]