Insights & updates from our experts
On May 25, 2018, the European Union’s General Data Protection Regulation (GDPR) goes into effect. Because many of Xurrent’s customers are based in the European Economic Area (EEA) or support users there, this is going to affect them.
At Xurrent, Inc. we have not only been preparing to ensure that we are in compliance, we are also making sure that the Xurrent service provides all capabilities needed to make it easy for customers to comply with the GDPR requirements that may apply to their use of the Xurrent service.
More information about Xurrent’s commitment to the GDPR, can be found by going to the GDPR Compliance page that we have made available in the ‘Legal’ section of the Xurrent website. To stay up to date on the GDPR-related features that are still being added to the Xurrent service, you can keep an eye on the Xurrent Blog. You can also sign up to receive an email when a new post has been added to this blog.

A Note From the Road: What SPARK Taught Me About Time
During the second SPARK event in Antwerp, I stood at the back of a training room and watched a customer build a custom integration with our new iPaaS, wiring Xurrent to another system in her stack that had never talked to it before. No services rep doing it for her. No statement of work, no project plan with a kickoff and a go-live date. Just a person with live beta access in her hands, connecting two systems by hand, and finishing it before her coffee went cold. A year ago that would have been a multi-week project with a budget attached. She looked up, a little surprised it had actually worked, and said something I have not stopped thinking about since. She said it just gave her her week back.

How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.






.webp)





.webp)
.webp)














