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Partner Announcement: ITConcepts

February 18, 2020
Eric Zwierzynski
1 Min Read

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ITConcepts Solutions GmbH

For more than 20 years already,ย  ITConcepts has been Switzerlandโ€™s leading IT service management specialist.ย  Now ITConcepts is taking the lead again, entering a new phase in which the industry is shifting its focus from ITSM to SIAM (Service Integration and Management).

Christian Gerber - Managing Director at ITConcepts

SIAM is starting to get recognized in Switzerland as enterprises get smarter and more selective about their approach to outsourcing.ย  Having SIAM as a methodology that fits neatly on top of ITIL is great, but without a supporting software solution it is all just theory.ย  Xurrent delivers the real-time and historical analytics that SIAMโ€™s service integrator role needs to be successful.

Christian Gerber โ€“ Managing Director at ITConcepts Solutions GmbH

The partnership with ITConcepts represents an important milestone for Xurrentโ€™s expansion in the DACH region.ย  We look forward to serving Switzerland together for many years to come.