In Xurrent, everyone can select their local time zone in their profile. This ensures that Xurrent presents all dates and times (such as resolution targets) in the selected time zone.
What is new is that people are now able to see the local time of others in Xurrent. That should help them avoid calling someone in the middle of their night about something that is not very urgent. Likewise, it should help avoid the assignment of urgent requests to people in a time zone where everyone has already left the office.
The local time is also presented in the preview of person records to make this extra bit of information quick to access.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
