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ITxM Platform

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AI-powered ITSM for the Modern Enterprise

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Blog

Status Visible When Selecting Configuration Items

December 14, 2020
Carlyn Manly
1 Min Read
Configuration Management
Usability
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To help specialists when they are linking a configuration item (CI) to a request, problem, implementation task, service instance or to another CI, the status of the CIs is now also presented when a list of CIs is suggested.

Configuration item suggestions with status

Because the vast majority of the CIs that show up as suggestions will have the status ‘In Production’, this status will not be displayed.  That should make sure that the interesting status values stand out more.

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