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AI-powered ITSM for the Modern Enterprise

AI-native Incident Management for the Modern Enterprise

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Start & End Dates Added to Holidays View

February 5, 2020
Carlyn Manly
1 Min Read
Usability
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The ‘Holidays’ section of the Settings console is where administrators go to maintain the holidays for their support organization.  When they go there now, they will notice that the ‘Holidays’ view has 2 additional columns: the Start’ column and the End’ column.

Holidays view in 4me with Start and End columns

The addition of these columns should make it a little easier for them to check their work.  This is important because mistakes in holiday dates can have a significant impact on the SLA target calculations.

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