Work continues on updating the Xurrent Specialist Interface. After updating the views, the previews, the font, the service hierarchy browser, the main menu and several smaller aspects of the user interface, the Service Desk console has now been addressed.
When a service desk analyst or a specialist opens the Service Desk console, the user interface is now fully designed to fulfil a single task: submitting a request.
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Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.
7 Min Read
June 13, 2025
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