Insights & updates from our experts
When people are preparing a new dashboard they use the Add Reports button to select the reports that they want to see on the dashboard Clicking on the Add Reports button causes a dialog to pop up in which the available reports are offered for selection.
What is new is that the appropriate report type icon is now presented for each report suggestion.

Seeing the report type makes it easy to see, for example, whether a report is a number, a vertical bar chart or a pie chart, before the report is selected.

How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.







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