Insights & updates from our experts
Xurrent is delighted to welcome CIH Solutions (CIHS) into the Xurrent Partner Network. Headquartered in the United Kingdom, CIHS empowers organizations to redefine and streamline their businesses using transformational technology.

CIHS was established in 2007 specifically to address the gap between ITSM vendors and clients, understanding requirements, process improvement, ‘the art of possible’ with automation and to leverage benefits for clients outside of specific vendor’s tools. CIHS operates throughout the UK and mainland Europe and is a consultancy and integration specialist with over 200 ITSM implementations.
With an extensive cross-industry experience, CIHS are specialists in IT Service and Enterprise Service Management. Combining best practice consultancy products, alongside technical toolset implementation, development, integration and training services, CIHS create innovative solutions to help companies focus on making the right decisions and, therefore, achieve the best results.

“I have known Xurrent for a few years now and there is no other product I know that is so closely aligned to best practices. Xurrent’s technology fits CIHS’ service offering perfectly. I am enthusiastic about the process, the good technologies and its competitiveness. The benefit from a customer perspective is that customers can spend their budget where needed, instead of spending it on technology.
Chris Hodder – Founder & CEO

“Xurrent is excited to add the expertise of CIHS to the Xurrent Partner Network. Xurrent recognizes CIHS’s deep competency in all aspects of Service Management business process design, coupled with the technical understanding to seamlessly deliver on the same. CIHS also possess vast expertise in all levels of systems integration and implementation.”
Martijn Adams – CCO at Xurrent.
Xurrent looks forward to much success working with Chris and his team to add and grow the success of the Xurrent ESM solution across the UK and beyond.”

A Note From the Road: What SPARK Taught Me About Time
During the second SPARK event in Antwerp, I stood at the back of a training room and watched a customer build a custom integration with our new iPaaS, wiring Xurrent to another system in her stack that had never talked to it before. No services rep doing it for her. No statement of work, no project plan with a kickoff and a go-live date. Just a person with live beta access in her hands, connecting two systems by hand, and finishing it before her coffee went cold. A year ago that would have been a multi-week project with a budget attached. She looked up, a little surprised it had actually worked, and said something I have not stopped thinking about since. She said it just gave her her week back.

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