A few record types still had long lists of checkboxes. These lists have been replaced by a link that offers a list of suggestions when pressed. This makes it easier to look up and select the specific options that the user is looking for. Large organizations that have many options to choose from will benefit the most from this adjustment.
The following record types are affected:
- Service Categories
- Calendars
- Holidays
- Exports
Incident Management
Incident Management
A Letter From Our CEO: Our Path Forward
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.
3 Min Read
March 9, 2026
News