Insights & updates from our experts
[New] Schedule Overrides is now live for every team member!

We are excited to announce a significant enhancement to our scheduling feature based on your valuable feedback! At Xurrent IMR, we understand the importance of flexibility and efficiency in managing on-call schedules and ensuring seamless incident response.
Previously, only team managers had the capability to edit schedules and add overrides. This meant that non-manager team members had to reach out to their managers to request override coverage, potentially delaying critical adjustments.
With our latest update, we have empowered all team members with the ability to add overrides to schedules. This change allows for greater autonomy and agility within your teams, enabling quicker and more efficient management of on-call responsibilities. Now, any team member can step in and make necessary schedule adjustments without needing managerial intervention.
We believe this improvement will enhance your experience and streamline your workflows, ensuring that your teams can respond to incidents more swiftly and effectively. At Xurrent IMR, we are committed to continually evolving our platform to better serve your needs, and we appreciate your ongoing feedback.
Thank you for choosing Xurrent IMR as your trusted incident management solution. We look forward to bringing you more updates and features to support your success.

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During the second SPARK event in Antwerp, I stood at the back of a training room and watched a customer build a custom integration with our new iPaaS, wiring Xurrent to another system in her stack that had never talked to it before. No services rep doing it for her. No statement of work, no project plan with a kickoff and a go-live date. Just a person with live beta access in her hands, connecting two systems by hand, and finishing it before her coffee went cold. A year ago that would have been a multi-week project with a budget attached. She looked up, a little surprised it had actually worked, and said something I have not stopped thinking about since. She said it just gave her her week back.

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