Improved Configuration Item Suggestions

When you need to relate one or more configuration items to a request, service instance, contract or task, you can look up these CIs by entering part of their name or label. In some cases, however, it can be useful to search for CIs using their site and location.

This is now possible. When you need to link a CI that has the same name as many others (e.g. a monitor or network printer) and you don’t have its unique label but you do know its location, then this is just the feature you need to quickly find that asset.