Insights & updates from our experts
Encouraging Users to Keep Their Access Secure
Xurrent may sometimes encourage users to switch on 2-factor authentication (2FA) or update their Xurrent password. Users will see these nudges as menu options when they click on their avatar in the upper right of the browser window. The two options are:
- 2FA in Xurrent
- Change Xurrent Password

The ‘2FA in Xurrent’ option becomes available when the user has the Account Administrator or the Directory Administrator role and the user does not have 2-factor authentication enabled. This option is displayed to encourage suchs users to improve the protection of their Xurrent access by activating multi-factor authentication. Clicking on this option causes Xurrent to guide the user through the steps to activate 2-factor authentication.
The ‘Change Xurrent Password’ option shows a warning icon when the user’s Xurrent password is more than 90 days old. The color of the warning icon turns from orange to red once the user has not updated his or her password for more one year. The ‘Change Xurrent Password’ option is offered to remind users to regularly update their Xurrent password. When a user clicks on this menu option, the user is invited to set a new password.


A Note From the Road: What SPARK Taught Me About Time
During the second SPARK event in Antwerp, I stood at the back of a training room and watched a customer build a custom integration with our new iPaaS, wiring Xurrent to another system in her stack that had never talked to it before. No services rep doing it for her. No statement of work, no project plan with a kickoff and a go-live date. Just a person with live beta access in her hands, connecting two systems by hand, and finishing it before her coffee went cold. A year ago that would have been a multi-week project with a budget attached. She looked up, a little surprised it had actually worked, and said something I have not stopped thinking about since. She said it just gave her her week back.

How Long Should ITSM Implementation Really Take in 2026?
Most vendors will tell you ITSM implementation takes six months to a year — but modern, configuration-first platforms have rewritten the math entirely. See what real implementations look like in 2026, and why a long rollout is now a choice, not a given.






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