When someone goes to the Records console and selects ‘People’, the view ‘All People’ opens by default. This view used to list all people of the account that is selected in the Account Switcher, plus all people who are registered in that account’s directory account.
Now this view also includes people from trusted accounts who have a role from the account that is selected in the Account Switcher. So from now on, all people who are listed in the view ‘All People with Roles‘ can also be seen in the ‘All People’ view.
A Letter From Our CEO: What I've Learned, What I Believe, and Where We're Headed Together
When I joined Xurrent as CEO in February, I made a commitment to myself before I made any commitments publicly: I would listen before I led. I would get in front of customers, sit down with our partners, and spend real time with the incredible team that built this platform — before I said a word about where I thought we were going.
Xurrent named a Market Leader in Research In Action’s Vendor Selection Matrix™ for IT & Enterprise Service Management Solutions
Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.