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For the second year running, Xurrent has been recognized as a Customers’ Choice. Xurrent was named a Customers’ Choice in the 2022 Gartner Peer Insights ‘Voice of the Customer’: IT Service Management Tools (ITSM). Xurrent received excellent ratings from its customers who participated by submitting their reviews, of which the authenticity was subsequently verified by Gartner® Peer InsightsTM.
Read the full press release here.
Recognition for Top Customer-Rated Companies
The Gartner Peer Insights Customers’ Choice distinction recognizes vendors and products that are highly rated by their customers. Gartner maintains rigorous criteria to uphold honest and high-quality reviews.
Xurrent Received Rave Reviews
As of April 27, 2022, Xurrent has received 157 reviews, resulting in a 4.6 out of a 5-star rating with 94% of Xurrent customers saying they would recommend the solution to their colleagues and other organizations.
We are thrilled to be named a Gartner Peer Insights Customers’ Choice for IT Service Management Tools for the second year running. We thank everyone for their feedback. Customer feedback is very valuable to Xurrent, and it is great to read that so many of our customers are happy with their choice and would recommend Xurrent to other enterprise organizations.
Martijn Adams, Chief Customer Officer at Xurrent
Customers are clearly happy with their switch to Xurrent’s next-generation service management solution. Here are some of their reviews:
★★★★★ “Xurrent Is A Game Changer In Service Management And Collaboration”
★★★★★ “Best Designed ITSM Tool”
★★★★★ “Great Platform, Fast Implementation, Genuinely Nice People”
★★★★★ “Fast, Available And Easy To Use”
★★★★★ “Enterprise Service Management – Made Easy”
★★★★★ “Extremely Robust ITSM System”
Read more Xurrent reviews on Gartner Peer Insights.
Gartner Disclaimer
Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
A Note From the Road: What SPARK Taught Me About Time
During the second SPARK event in Antwerp, I stood at the back of a training room and watched a customer build a custom integration with our new iPaaS, wiring Xurrent to another system in her stack that had never talked to it before. No services rep doing it for her. No statement of work, no project plan with a kickoff and a go-live date. Just a person with live beta access in her hands, connecting two systems by hand, and finishing it before her coffee went cold. A year ago that would have been a multi-week project with a budget attached. She looked up, a little surprised it had actually worked, and said something I have not stopped thinking about since. She said it just gave her her week back.
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