Blog

Xurrent earns #1 rankings in customer satisfaction, price vs value, and recommendation index in Research In Action's global ITSM/ESM Vendor Selection Matrix report.

Xurrent announced a strategic growth investment led by PSG, a leading growth equity firm partnering with software and technology-enabled services companies to help accelerate their growth.

Xurrent Recognized as a 2023 Gartner® Peer Insights Customers' Choice for IT Service Management (ITSM) Platforms

Xurrent is now available to enterprises that need to follow strict compliance to ensure that their data does not leave Switzerland’s legal jurisdiction.

With the latest SCRUM functionalities, Xurrent now fully supports agile software development on one unified platform.

Xurrent Is Officially Unified Service Management (USM) Certified. It was found to be fully compatible with the USM requirements for a modern enterprise service management (ESM) tool.

Xurrent Recognized as a 2022 Gartner® Peer Insights Customers' Choice for IT Service Management Tools

Xurrent Takes Service Management to a New Level with Complete Control of Service Cost and Quality

Xurrent has secured $2.3 million in additional funding from Tornado Capital and Storm Ventures to grow all areas of the business.

Xurrent receives SERVIEW CERTIFIEDTOOL seal of approval for all 19 of the ITIL 4 practices

The SailPoint Integration automates the approval gathering and provisioning for application access requests submitted in Xurrent Self Service.

Xurrent has been recognized with the Gartner Peer Insights Customers’ Choice distinction for IT Service Management (ITSM) tools.  Being placed in the Customers’ Choice quadrant of the 2021 Gartner Peer Insights ‘Voice of the Customer’: IT Service Management Tools report is an enormous honor.  To qualify for this distinction, enterprise customers submitted reviews of Xurrent […]

Amazon Chime, a communications service from Amazon Web Services (AWS), is now available in the Xurrent service.

The Xurrent Nexthink Connector has been released for organizations that use Xurrent as well as the Nexthink solution.

Xurrent at Vitality reduces software costs, speeds up the transition from ITSM to ESM and facilitates collaboration with external providers.

Xurrent awarded ISG Rising Star badge for Germany with high scores achieved for IT Service Management (ITSM) and Service Integration & Management (SIAM)

Xurrent was recognized for its innovative ITSM and SIAM tooling by leading industry analyst ISG at last night's award ceremony inside London's Tower Bridge.

Xurrent is awarded with the SERVIEW CERTIFIEDTOOL certification for IT Service Management.

Xurrent formally announces its new Auto Translation capability that allows end-users and support specialists to all work in their preferred language.

Stefanini and Xurrent announced a strategic worldwide partnership to help enterprises outsource more, more selectively, more quickly, and more successfully.

Xurrent has been recognized as a "Rising Star" in the latest edition of the ISG Provider Lens report for Business Value and Service Management.

Xurrent and Scopism announce the first global Service Integration and Management (SIAM) survey. It highlights the state of the industry as a whole.

Earlier today, at Xurrent Connect 2018, Service-Flow and Xurrent announced that Xurrent is now fully compatible with Service-Flow’s ONEiO SaaS integration hub.  This maximizes the number of managed service providers that Xurrent customers are able to link up with. It is now easy to establish integrations with the service management applications used by managed service […]

Palo Alto, California, February 21, 2018 – Xurrent, a startup dedicated to improving the success of selective outsourcing, has secured $1.65 million in seed funding from Storm Ventures. Xurrent was founded by a team of service management experts to help organizations stay in control of the services they outsource to managed service providers. In 2017, […]

Palo Alto, California, January 04, 2018 – ITRP has changed its name to Xurrent. The evolution of the service management industry beyond IT was the prime driver behind this name change. More and more organizations now provide their employees with a single self-service portal that allows them to quickly get support from any department. The […]

Palo Alto, California, July 05, 2017 – Xurrent, Inc., an innovative service management solution provider focussed on Service Integration and Management (SIAM), has increased its resources by appointing a Business Development lead for the UK and Ireland. Andrew Smith joins with over 20 years experience gained in the EMEA region at vendors like Hornbill, Numara, […]

Palo Alto, June 22, 2017 – We are excited to announce that Xurrent, Inc. has been accepted to the 6-month program of Alchemist Accelerator. This represents a huge opportunity for Xurrent, as the Alchemist Accelerator is the top program for enterprise SaaS startups. In 2016 Alchemist reached the number 1 spot in a ranking by Samir […]